Our address is Hyatt Ziva Cancun, Boulevard Kukulcan 9, Zona Hotelera, 77500 Cancún, Q.R.


No worries! We enjoy taking the time to teach you the proper way to snorkel and to help you feel comfortable with your snorkeling experience. A guide will be in the water with you to ensure you are safe and having fun. We are happy to assist those with physical limitations to the best of our ability.

We have all the necessities covered, but we recommend you bring some snacks, adult beverages if you want go hang out after your activity and try something else, reef safe sunscreen, hat, beach towel, and bathing suit.

Yes we do, but you are welcome to bring your own.

Epic Water Toys has an amazing crew, always looking to please our customers, you can always ask for anything you need or special requests. If you feel they did a good job, everyone appreciates a little extra, tips are always nice but don’t feel obliged if you didn’t receive the best service.